Important Information
Policy Restrictions
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: Tax Policy: Local taxes and additional charges may vary or change without prior notice and must be paid at check out. Name changes: A valid form of identification corresponding to the person named on the reservation must be presented. View: Room assignments will be determined at the time of check-in. Views from the windows can not be guaranteed.
Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Message: There is a 3% state lodging tax.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Front Desk Registration: Proof of age with valid identification corresponding to the name on the reservation must be presented at check-in. Unit number: The room number indicated in the reservation confirmation may vary from the room assigned to you at the front desk. Maximum Room Capacity: The maximum room capacity may not be exceeded.
Message: Special Offer: For resort promotion, please visit in your web browser the following link: https://www.rci.com/pre-rci-en_US/special-offers/mexico/dg00-park-royal-mazatlan.page
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: Check-In: 3:00pm. If you believe that you will be late, you must notify the Help Desk and confirm that you will be honoring your reservation. WiFi serivice for a max of 3 devices.