Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Cleaning Fee is 25.00 U.S. dollars. Only Credit Cards accepted.
Mandatory Fee Additional Information: Sanitization fee per week plus tax, ensures sanitization of the condos as well as the common areas
Resort Fees
Resort Fee Info: Resort amenities fee is 99.00 U.S. dollars. Cash or Credit is accepted.
Resort Fee Additional Information: This Resort Fee is per week plus applicable tax
Policy Restrictions
Pets: Animals are permitted; You must contact resort prior to travel for restrictions and or fees.
Smoking Restrictions: Please check with resort for smoking policy.
General Urgent Information
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: This resort pledges to comply with ‘Timeshare Safe Welcome’, ARDA’s recommended Industry Guidance to promote health and safety in the Timeshare Industry. Visit www.ARDA.org for complete details.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Message: There are no refunds for early check-out. All-Inclusive fee is 100% non-refundable. Please visit us at www.phoenixresortcabarete.com. Please contact [email protected] or call 1-954-937-3954 if you have any questions. Usage of any credit card at the resort will occur an additional charge of 10% . The resort does not accept Debit card)
Message: As of July 30th 2020, the country will require all incoming international travelers to present a negative COVID-19 test result dating back no more than 5 days prior to arrival. If a traveler is unable to do so, an onsite test will be conducted by local health officials. In the event that a traveler tests positive for COVID-19 at the airport, he/she will be quarantined in a government center.
Message: Phoenix Spa & Resort has a shuttle that takes you to restaurants, nightclubs, and the beach in Cabarete and Sosua. The cost for the shuttle is $70.00 USD unlimited usage for the week per couple. Single Person 50.00 USD. All Prices are subject to 10% Hotel Taxes and 18 % Itbis. Santo Domingo is 4.00 hours away from the resort and Punta Cana is 6.30 hours away. Please call resort for fees.
Message: Puerto Plata is 40 Minutes away, Airport code (POP). Taxi for 1 up to 4 people is 50.00Usd. If your group is more then 4 people, please call the resort to arrange it. (Fees may Apply). Santiago is 1 1/2 hours away. The airport code (STI) Taxi for 1 up to 4 people is 130.00 Usd. Please call the resort to arrange if more than 4 people. (Fee may Apply). All fees are subject to applicable tax.
nonmem-message: Pre- payment for Pick up service is mandatory. It needs to be arranged minimum 3 days prior to arrival. For all inclusive and airport pick up please send an email at: [email protected] For Administration please email at: [email protected] For all other inquiry please email at : [email protected] Info by phone French, English: 1-954-937-3954 Spanish ,German,Creole: 1-849-720-6677 Arabic,Hebrew, Italian : 1-514-717-7998