Important Information
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2021-09-02T00:00:00.000000000---- 2023-12-31T00:00:00.000000000
Additional Information: * Guest may encounter noise during the stay. Spa and onsite resort activities not available.
Mandatory Fees
Mandatory Fee Info: Mandatory State Lodging tax is 3 %. Cash or Credit is accepted.
Resort Fees
Resort Fee Info: Resort amenities fee is 300.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per 1B unit, per reservation.
Resort Fee Info: Resort amenities fee is 450.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per 2B unit, per reservation.
Resort Fee Info: Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per Hotel unit, per reservation.
Resort Fee Info: Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per Studio unit, per reservation.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 18.
Occupancy Restrictions: Hotel units are best suited for 2 adults & 2 children under the age of 12.
One In X Rule Applies: 1 in 3 rule applies.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Credit card imprint required upon check-in at the resort.
Message: Security deposit required upon check-in at the resort.
Message: This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Message: Only members may check in otherwise, Vidanta could apply normal commercial rates. VIDANTA owners can only exchange their week back to a VIDANTA resort equal to or less than the product or property acquired. Example: Mayan Palace Owner can confirm the same or Sea Garden. They cannot confirm Grand Mayan. Reservations that violate this rule will be canceled.
Message: You can only confirm Vidanta once in a period of 3 years (applies per Anniversary Year) and multiple (two or more reservations in the same week) or consecutive units (2 or more units confirmed, where upon check out of one of them there is immediate check in of a next unit) are not allowedin any of its combinations. All of these rules apply to all Vidanta IDs (Rule by Total Group)
Message: Reservations made less than 48 hrs prior to the check-in date will not be accepted. Please pre-checkin by visiting https://precheckin.vidanta.com/home. The resort will reflect the RCI reservation 72 hours after it has been confirmed
Message: Prepay the resort fee 48 hours after the unit is confirmed, by accessing the email sent by Vidanta resorts with instructions to pay it online. *For more details about Resort Fee benefits please visit www.premiumvacationbenefits.com. Resort Fee does not cover local taxes
Message: Fees or deposits are charged for some amenities.
Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.