Important Information
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 21.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties.
General Urgent Information
Message: Credit card imprint required upon check-in at the resort.
Message: Confirmation paperwork is required upon check-in at the resort.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: Hours of operation are Sunday to Friday, 8:00am to 6:00pm. Saturday hours are10:00am to 6:00pm.
Message: Please note the location to check in for Mountain Loft units is now 180 Herman Wilson Road, Lake Lure, NC 28746
Message: Contact the resort after confirmation of the vacation to coordinate Check-in or request any special needs during your stay.
Message: Smoking is not allowed in units.
Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
Message: The earliest you should contact the resort is 2 weeks prior to your check-in date.
Message: Security deposit required upon check-in at the resort.
Message: Resort cannot honor unit upgrades or moves.
Message: Fees or deposits are charged for some amenities.