Important Information
Housekeeping Fees
Unit Type (for 4 Bedroom units): for 4 Bedroom units
Fee Schedule: per stay
Housekeeping Fee Info: "Housekeeping fee for all RCI Points reservations: There may be a fee of 170.25 U.S. dollars for 4 Bedroom units, per stay. Cash or Credit is accepted."
Housekeeping Fee Additional Information: For reservations less than 7 nights.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 21.
Multiple Floors Without Elevator Access: No
Occupancy Restrictions: Strictly enforced
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties.
General Urgent Information
Message: Contact the resort after confirmation of the vacation to coordinate Check-in or request any special needs during your stay.
Message: Smoking is not allowed in units.
Message: Credit card imprint required upon check-in at the resort.
Message: Resort cannot honor unit upgrades or moves.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: This resort uses a contactless check-in system. All guests are to pre-register prior to arrival. If you do not pre-register, the resort will not allow you to check in. Please call the resort at 407-396-2744.
Message: Occupancy limits are strictly enforced: a violation could result in forfeiture of the unit and/or other penalties. There's one flight of stairs inside each unit. Upon check-in a security deposit of $150.00 will be collected. Office Hours: Monday-Friday 8:30am to 5pm; closed Saturday and Sunday. Resort is located 4 miles from check-in location.
Message: You must contact office for detailed late check-in instructions. There is a Service Dog damage fee of $200.00 for any guest checking-in with a service dog. Resorts will not be able to handle last minute/same day arrivals. Booking time would have to be at least 48 hours prior to check in.
Message: As of 10/1/20: the check-in location is 2777 N Poinciana Blvd., Suite #127, Kissimmee, FL 34746. The NEW after-hours phone number is: 407-569-1052. Calls are answered between 5pm and 9pm for emergencies.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Security deposit required upon check-in at the resort.
nonmem-message: As of 10/1/20 check in location is 2777 N Poinciana Blvd., Suite #127 Kissimmee, FL 34746.This resort uses a contactless check-in system. All guest are to pre-register prior to arrival . If you do not pre-register you will not be allowed to check in. Call the resort at 407-396-2744.