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Important Information

Resort Fees


Resort Fee Info: Additional Maid Service fee is 60.00 to 70.00 U.S. dollars. Cash or Credit is accepted.

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: If you require a handicap unit, please check availability prior to your arrival with Teresa Lucero at [email protected]

Message: Members and guests must call Eckhert Place to coordinate check-in. Must call to get the security box code, at least 48 hours prior to check-in date.

Message: The property does not accept confirmations that are made less than 48 hours prior to check-in date.

Message: The after hours emergency line is 210/999-0833, or mobile number: 210/710-4676 with Silvia Roque.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.