Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Security deposit is 300 U.S. dollars. Cash or Credit is accepted.
Mandatory Fee Info: Mandatory Cleaning Fee is 40.00 U.S. dollars. Cash or Credit is accepted.
Mandatory Fee Additional Information: Per week.
Policy Restrictions
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: The front desk is open Sunday to Thursday until 6:00 pm, Friday and Saturday until 9:00 pm. For information on tours and transfers, please phone: 506/2290-1454 or email: [email protected]
Message: The resort will assign the unit base on availability upon arrival, the resort does not guarantee the location of the room prior to the check in.
Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: All members and guests must provide passport detail or identification card to access the property. It is important to contact the resort directly prior to your arrival to provide this information. Office hours: Monday to Friday from 9:00 a.m. to 5:00 p.m. Contact number: 506 / 2643-2541 & 506 / 6083-0703 with Steysi Espinoza. Or via email to: [email protected] & [email protected]