Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted.
Mandatory Fee Additional Information: Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory Fee Info: Mandatory State Lodging tax is 3 %. Cash or Credit is accepted.
Policy Restrictions
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Message: Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)
Message: To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Please notify the resort if late arrival is anticipated. No Diner's Club credit cards. Additional 3% State tax in Q.Roo State.
Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).