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Important Information

Mandatory Fees


Mandatory Fee Info: Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted.

Mandatory Fee Additional Information: Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.

Message: There is a 5% state lodging tax.

Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Message: Environmental Sanitation Tax: All travelers will be required to pay upon check in the daily tax $72.62 Mexican Pesos per room per night, regardless of the occupancy

Message: RCI Exchange/rental fee is independent to the All Inclusive fees that are paid to the Resort. Dry cleaning, laundry service, medical facilities, Spa, steam room, Beauty Salon and car Rental have an additional cost.

Message: Resort only accepts Cash in local currency (Mexican Pesos)

Message: Fees or deposits are charged for some amenities.

Message: All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Message: Confirmation paperwork is required upon check-in at the resort.

Message: **Hotel units are one single room with no separate room, no private bedroom** Ocean views or ocean fronts cannot be guaranteed. All room assigment is based upon avilability, room upgrades may be purchased at check in.

Message: To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation