Important Information
Resort Fees
Minimum Fee: 50.91Maximum Fee: 50.91
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Mandatory environment tax
frequencyofcharge: per night, per unit
Unit Type (for 1 bedroom units): for 1 bedroom units
Resort Fee Info: Mandatory environment tax fee is 50.91 MXN for 1 bedroom units, per night, per unit. Only Credit Cards accepted.
Resort Fee Additional Information: This tax applies to Hotel and one-bedroom units.
Minimum Fee: 101.83
Maximum Fee: 101.83
countryofresidence: ALL
currencytype: MXN
Payment Method: Only Credit Cards accepted.
Type: Mandatory environment tax
frequencyofcharge: per night, per unit
Unit Type (for 2 bedroom units): for 2 bedroom units
Resort Fee Info: Mandatory environment tax fee is 101.83 MXN for 2 bedroom units, per night, per unit. Only Credit Cards accepted.
Minimum Fee: 106.06
Maximum Fee: 106.06
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Mandatory state lodging tax fee is 106.06 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: A mandatory state lodging tax per reservation per night applies to Hotels units.
Minimum Fee: 129.13
Maximum Fee: 129.13
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Mandatory state lodging tax fee is 129.13 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: A mandatory state lodging tax per reservation per night applies to 1BR units.
Minimum Fee: 189.09
Maximum Fee: 189.09
countryofresidence: ALL
currencytype: MXN
Payment Method: Cash or Credit is accepted.
Type: Mandatory state lodging tax
frequencyofcharge: per night
Unit Type (for all units): for all units
Resort Fee Info: Mandatory state lodging tax fee is 189.09 MXN for all units, per night. Cash or Credit is accepted.
Resort Fee Additional Information: A mandatory state lodging tax per reservation per night applies to 2BR units.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 18.Occupancy Restrictions: Hotel units are recommended for 2 adults and 2 children under 12 years of age
One In X Rule Applies: 1 in 4 rule applies.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Urgent Message:- Security deposit required upon check-in at the resort.
- RCI confirmations will be reflected at the resort 72 hours after they are made. For discounts on tours, entertainment, and attractions, email [email protected] or call 5283-0973 from Mexico, or 1 (844) 858-2517 from the USA.
- There is a 3% state lodging tax.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
- RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
- Credit card imprint required upon check-in at the resort.
- Vidanta members cannot reserve The Grand Mayan Palace Vidanta Riviera Maya (Resort 6973) through RCI. Any such reservations will be canceled, or guests must pay the applicable resort fees under resort ID 6974.
- Vidanta does not permit reservations with a guest certificate because only the account holder can check in. Verification will be done by name and account number, and any violations will result in cancellation without exception.
- Each account is allowed only one reservation. Multiple or consecutive unit reservations and guest certificates will not be accepted. Additionally, guests can only book a stay at a Vidanta resort once every 4 years, based on the year of travel. If a guest has stayed at a Vidanta property in the last 4 years, their reservation will not be honored.
- Fees or deposits are charged for some amenities.
- If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price.