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Important Information

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2023-03-13T00:00:00.000000000---- 2023-06-01T00:00:00.000000000
Additional Information: This resort is currently undergoing individual building renovations to the exterior

Mandatory Fees


Mandatory Fee Info: Mandatory Security deposit is 300.00 U.S. dollars. Only Credit Cards accepted.

Mandatory Fee Additional Information: Due at check in

Mandatory Fee Info: Mandatory Cleaning Fee is 170.25 U.S. dollars. Only Credit Cards accepted.

Mandatory Fee Additional Information: Mandatory housekeeping/cleaning fee is only charged for stays less than 7 nights.

Policy Restrictions


Multiple Floors Without Elevator Access: Yes

Occupancy Restrictions: Occupancy limits are strictly enforced; could result in penalties.

Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: This resort uses a contactless check-in system. All guests need to pre-register. If you do not pre-register you will not be allowed to check-in. Please call the resort at 407-396-2744.

Message: All condos are located 1.5 miles from the check-in location. There are no shuttle services to area attractions.

Message: Smoking is not allowed in units.

Message: Contact the resort after confirmation of the vacation to coordinate Check-in or request any special needs during your stay.

Message: Guest certificate required if person checking in is not on the account.

Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

Message: Security deposit required upon check-in at the resort.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: All guests are required to call the resort 72 hours prior to check-in. All arrivals will need to pre-register with the resort in order to check in. There are stairs inside the 2- and 4-bedroom units. Maximum occupancy is strictly enforced.

Message: Office Hours: Mon-Fri: 9:00am -4:30pm; closed Saturday and Sunday. As of 10/1/20, the check-in location is: 2777 N Poinciana Blvd., Suite #127 Kissimmee, FL 34746. Resorts will not be able to handle last minute/same day arrivals. Booking time would have to be at least 48 hours prior to check in.

Message: Resort cannot honor unit upgrades or moves.

nonmem-message: Check in location is 2777 N Poinciana Blvd., Suite #127 Kissimmee, FL 34746. This resort uses a contactless check-in system. All arrivals are required to pre-register, email and phone number must be provided with confirmation. If you do not pre-register you will not be allowed to check in. Call the resort at 407-396-2744. This resort is currently undergoing individual building renovations to the exterior to include but not limited to pressure washing, painting, gutter cleaning, and other repairs. The pool and fitness center will be open during renovations.