Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory State Lodging tax is 3 %. Cash or Credit is accepted.
Resort Fees
Resort Fee Info: Resort amenities fee is 300.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per 1B unit per reservation for the first unit confirmed.
Resort Fee Info: Resort amenities fee is 450.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per 2B unit per reservation for the first unit confirmed.
Resort Fee Info: Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per Hotel unit per reservation for the first unit confirmed.
Resort Fee Info: Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted.
Resort Fee Additional Information: Mandatory resort fee per Studio unit per reservation for the first unit confirmed.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 18.
Occupancy Restrictions: Hotel units are best suited for 2 adults and 2 children under age 12.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: Credit card imprint required upon check-in at the resort.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Fees or deposits are charged for some amenities.
Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Message: Prepay the resort fee 48 hours after the unit is confirmed, by accessing the email sent by Vidanta resorts with instructions to pay it online. *For more details about Resort Fee benefits please visit www.premiumvacationbenefits.com. Resort Fee does not cover local taxes
Message: Reservations made less than 48 hrs prior to the check-in date will not be accepted. Please pre-checkin by visiting https://precheckin.vidanta.com/home. The resort will reflect the RCI reservation 72 hours after it has been confirmed. For discounts on tours or entertainment attractions, send an email to [email protected] or call from Mexico 5283-0973; & from the USA 001844-8582517.
Message: Vidanta properties can only be confirmed once every 3 years (anniversary year). However, an exception to this rule allows members to travel back to this resort in the 2023 calendar year only even if you stayed at this resort or any other Vidanta property in the last 3 years by paying the additional resort fee per unit type. Rules are verified by name & account, violations will be cancelled.
Message: This resort allows additional multiple or consecutive units, guest certificate added, however the resort fee that will apply for all additional units, guest certificate and for 1IN3 Waiver confirmations is: 450 USD per HOTEL 900 USD per 1BR 1,400 USD per 2BR This fee is per unit per reservation. Multiple units require a guest certificate starting with the second unit.
Message: This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Message: Security deposit required upon check-in at the resort.