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Important Information

amenityclosures


2019-09-01T00:00:00.000000000---- 2019-10-13T00:00:00.000000000
Info: "Restaurant will be closed from September 1, 2019 to October 13, 2019."

Additional Information: Viva Wyndham Buffet Restaurant remodeling; Alternatives onsite will be available.

Mandatory Fees


Mandatory Fee Info: Mandatory Environment Tax is 28.87 local currency. Only Credit Cards accepted.

Mandatory Fee Additional Information: Mandatory Enviroment Tax per reservation, per night.

Mandatory Fee Info: Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted.

Mandatory Fee Additional Information: Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Message: To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: Reservations made less than 48 hrs prior to the check-in date will not be accepted.

Message: There is a 3% state lodging tax.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.