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Important Information

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: In accordance with the Statute of Children and Adolescents, it is prohibited to arrive with children or adolescents to hotels without the parent’s authorization or supervision: It is required to present an identity document or birth certificate upon check in.

Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Message: Resort does not accept American Express. Breakfast is not included.

Message: Units with occupancy for 4 people are best suited for 2 adults and 2 children or 3 adults. Units with occupancy for 6 people are best suited for 4 adults and 2 children or 5 adults.

Message: Not included in the room price: Kayak, Bicicroos, Sauna, Gym (with sauna and lap pool) and canopy tours.

Message: The resort does not accept visitors, guests only. Daily rates do NOT include breakfast.

Message: A Visa may be required. Determine requirements prior to your visit.