Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Security deposit is 250.00 U.S. dollars. Cash or Credit is accepted.
Resort Fees
Resort Fee Info: Surcharge fee is 50.00 local currency. Only Credit Cards accepted.
Resort Fee Additional Information: Fee covers parking and utilities.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 21.
Occupancy Restrictions: 8 people maximum
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties. Resort has a strict non-smoking policy.
General Urgent Information
Message: Resort will send detailed driving directions 2 weeks prior to check-in along with an information package. Map Quest, AAA and navigation systems are often incorrect. Please use N 34 degrees 26’ 11’; W 84 degrees 16’ 43”.
Message: Resort is not suitable for people with walking difficulties. Resort cannot honor unit upgrades or moves.
Message: Security deposit required upon check-in at the resort.
Message: Amenities and area attractions are seasonal.
Message: Confirmation paperwork is required upon check-in at the resort.
Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
Message: Resort cannot honor unit upgrades or moves.
Message: Smoking is not allowed in units.
Message: Asking for extra amenities would require a fee.
Message: Resort is not suitable for handicapped people, or people with walking difficulties.
Message: Fees charged for some utilities.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Credit card imprint required upon check-in at the resort.
Message: Please call resort regarding fees to use the award-winning amenities inside Big Canoe. Fees are charged for all amenities.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.