Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Security deposit is 100.00 local currency. Cash or Credit is accepted.
Resort Fees
Resort Fee Info: Resort amenities fee is 15.00 local currency. Cash or Credit is accepted.
Resort Fee Additional Information: The fee is per day plus taxes; it covers parking and resort amenities.
Policy Restrictions
Minimum Check-In Age: Minimum age check in is 25.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties. Resort has a strict non-smoking policy.
General Urgent Information
Message: Guests confirmed into the property must have a valid email supplied/registered before check in.
Message: Check-in office: 2011 Innsbruck Drive, Unit 107, Whistler BC, V8E 0N3.
Message: Resort offers online check-in. A Pre-Check-in form will be sent to you via email one week before your arrival. Complete the form, and your codes will be emailed to you within 3 days of your arrival. If you plan to arrive between 8 AM and 9 PM, you can also check in at our office. If arriving outside of these hours, please make sure to complete the online Pre-Check to check-in.
Message: Parking facility height is 6’ 8”.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
Message: Resort cannot honor unit upgrades or moves.
Message: Credit card imprint required upon check-in at the resort.