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Important Information

Mandatory Fees


Mandatory Fee Info: Mandatory Environment Tax is 67.42 local currency. Only Credit Cards accepted.

Mandatory Fee Additional Information: Tax per room, per night. In 1Bedroom units must pay 2 taxes & in 2Bedroom units 3 taxes.

Mandatory Fee Info: Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted.

Mandatory Fee Additional Information: Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Policy Restrictions


Occupancy Restrictions: Studio 02/02, Hotel unit 04/04, 1bedroom 04/04, 2 bedroom 08/06

One In X Rule Applies: 1 in 3 rule applies.

Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Message: There is a 5% state lodging tax.

Message: RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.

Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Message: ***Resort is located by the night club area in Cancun Hotel Zone, therefore you may experience noise in some units*** ***Partial kitchen do not have stove or burnes, only microwave oven***

Message: Resort does not allow the unit maximum occupancy to be exceeded; additional guests that would like to visit the resort and their facilities must pay a Day Pass at the front desk. For more information please contact the resort directly.

Message: Resort strictly enforces the 1/3 year rule which means you can only confirm this resort once every 3 years. No more than two concurrent or consecutive reservations allowed per calendar year; Violations to these rules will be cancelled.