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Important Information

Mandatory Fees


Mandatory Fee Info: Mandatory Utility surcharge is 50 Euros. Cash or Credit is accepted.

Mandatory Fee Additional Information: Electricity and water fee.

Policy Restrictions


Pets: Pets are not permitted at the resort.

General Urgent Information


Message: Please advise the resort if you anticipate a late arrival.

Message: This mobile line (+34 678 64 90 11) will be available between 9:00am to 22:00 pm. The resort can be contacted via WhatsApp messages as well.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Contact the resort after confirmation of the vacation to coordinate Check-in or request any special needs during your stay.

Message: Resort is not suitable for handicapped people, or people with walking difficulties.

Message: Amenities and area attractions are seasonal.

Message: Fees or deposits are charged for some amenities.

Message: Fees charged for some utilities.