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Important Information

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: Due to Reserve Bank regulations you may be asked to provide identification documentation at reception. Non-Zimbabwean residents may be asked to provide proof of foreign currency exchange when paying Hotel accounts in local currency.

Message: Fees charged for some utilities.

Message: Fees or deposits are charged for some amenities.

Message: Security deposit required upon check-in at the resort.

Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

Message: Confirmation paperwork is required upon check-in at the resort.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: A Visa is required for entry into Zimbabwe

Message: Please drive carefully as Wild Animals, especially elephants are regularly seen on the roads

nonmem-message: New requirements are in place for children under the age of 18 traveling to and from and thru South Africa. Further details and to determine how this may apply to those traveling, refer to government websites i.e the Republic of South Africa’s Home Affairs website which can be found at www.dha.gov.za/, or the U.S. Department of State’s, Bureau of Consular Affairs at http://travel.state.gov/consent/passports/english/country/south-africa.html