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Important Information

Mandatory Fees


Mandatory Fee Info: Mandatory State Lodging tax is 3 %. Cash or Credit is accepted.

Mandatory Fee Info: Mandatory Security deposit is 200.00 local currency. Cash or Credit is accepted.

Policy Restrictions


Occupancy Restrictions: Depends on the occupancy of each unit.

Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: Security deposit required upon check-in at the resort.

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Message: Airport-Hotel transportation available. For more information, contact Amalia Díaz at the resort.

Message: At 500 meters from the Hotel The Palms Resort of Mazatlan is the golf course El Cid. The city forest, lagoon Shrimp and the Stadium Venados Teodoro Mariscal are 4 kms away, Mazatlan Int’l Airport (MZT) is 28 kms away.

Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Message: Area Block Restriction: Resort owners in Mazatlan cannot exchange into this resort.

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.