Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Environment Tax is 67.42 local currency. Only Credit Cards accepted.
Mandatory Fee Additional Information: Tax per room, per night.
Mandatory Fee Info: Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted.
Mandatory Fee Additional Information: Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 21.
One In X Rule Applies: 1 in 4 rule applies.
Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
General Urgent Information
Message: All guests are responsible for leaving 1BR & 2BR partial kitchens clean upon check-out. In case the partial kitchen is left unclean, the resort will charge a cleaning fee of $20 USD at check-out. An extra fee applies per night if the maximum occupancy of the unit is exceeded.
Message: ***No Employee Reservations allowed*** To book extra nights Call From U.S. 011-52(998) 881-0500 (Ext.3450), From Mex: 01 (998) 881-0500 (Ext. 3450) or E-mail: [email protected]
Message: Members with timeshare in Cancun cannot confirm this resort through RCI. Minors under 21 years old, must be accompanied by adults in the same unit. To arrange transportation e-mail: [email protected] or call USA:1/800 207-9280 at least one week prior to arrival.
Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Message: RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Message: There is a 5% state lodging tax.
Message: RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.
Message: RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
Message: Members can confirm this resort 1 time every 4 years. The rule is controlled by Calendar Year. Members are allowed a maximum of 2 units per year, but they must be multiple or consecutive. Only 1 unit per year is allowed for Christmas, New Year's and Easter holidays and during February, July and August. The rule also applies to Imperial Fiesta Club owners.