Important Information
Mandatory Fees
Mandatory Fee Info: Mandatory Security deposit is 200.00 local currency. Cash or Credit is accepted.
Mandatory Fee Additional Information: Mandatory. Refunded once housekeeping has checked the room upon departure.
Resort Fees
Resort Fee Info: Late check in fee is 100.00 local currency. Cash or Credit is accepted.
Resort Fee Additional Information: Must contact resort prior to travel, or call out fee will apply.
Policy Restrictions
Minimum Check-In Age: Minimum age check-in is 23.
Smoking Restrictions: No smoking in units: could result in forfeiture of the unit and/or other penalties.
General Urgent Information
Message: It is imperative if arriving outside of these hours to contact resort +61359869800/[email protected] for code for night safe where keys and $200 pre-authorisation for the security bond will be. Failure to contact Resort will result in not being able to gain access to accommodation. You may lose security bond and you will be charged call out fee A$175 prior to 11pm/A$275 after 11pm.
Message: Resort does not accept 'Schoolies', 'University' or similar 'Celebration' bookings. Resort Management has advised 'schoolies, 'university' or similar 'celebration' groups that slip past the reservations department will be refused check in at the Resort without exception. Resort has an electric car charging station. Reception hours are Monday-Sunday 9am – 6pm.
Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Message: A Visa may be required. Determine requirements prior to your visit.
Message: If you wish to arrive before checkin time and want to access your unit, rooms depending on availability can be booked for the night prior to your booking for a charge of A$175. This will have to be arranged prior to arrival with resort. Ages 18-21 must be accompanied by a parent. Minors (under18) are not permitted to stay over-night at Resort without parent/legal guardian accompanying them.