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Important Information

Mandatory Fees


Mandatory Fee Info: Mandatory Security deposit is 150.00 U.S. dollars. Cash or Credit is accepted.

Policy Restrictions


Multiple Floors Without Elevator Access: Yes

Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Smoking Restrictions: Please check with resort for smoking policy.

General Urgent Information


Message: If arriving after 6 P.M., please use after hours door and combination is 0-4-2-1 and turn the doorknob to the right.

Message: All guest are to call the resort to confirm their arrival as soon as they book the room to get after hours instructions and directions. Call at 407-397-2700 ext. 4001 or email at [email protected].

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Message: Security deposit required upon check-in at the resort.

Message: Resort cannot honor unit upgrades or moves.

Message: Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

Message: Emergency contact at 407-870-1064 for emergencies regarding your unit.