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Important Information

Policy Restrictions


Pets: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

General Urgent Information


Message: Fees or deposits are charged for some amenities.

Message: Fees charged for some utilities.

Message: Security deposit required upon check-in at the resort.

Message: Asking for extra amenities would require a fee.

Message: Units at this resort can be in different buildings and quite spread out.

Message: Prior to travel, please check the resort website together with relevant local government websites for advice that may impact your travel or vacation experience. For the latest RCI policies applicable to RCI members please visit www.rci.com

Message: In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Message: Resort is closed for maintenance every year as from last week in November for 4 weeks; 2019 dates of closure are: 30th November to 20th December. All guests confirmed during this period will be moved to sister resort 1867 "Heritage Resorts at Matchroom"."